Hein Viljoen
Physiotherapy

Privacy Policy

Welcome to Hein Viljoen's website. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website.

1. Information We Collect
We may collect the following types of information:
- Personal Information: When you voluntarily provide it to us (e.g., through contact forms or newsletter sign-ups), such as your name, email address, phone number, or other contact details.
- Usage Information: Automatically collected information about how you interact with our website, including your IP address, browser type, device type, and pages visited. This data helps us improve the performance and user experience of our website.

2. How We Use Your Information
We may use your personal information for the following purposes:To respond to your inquiries or provide the services you request.
- To send you updates, marketing materials, or other information related to our services (if you opt-in).
- To improve our website's functionality, performance, and content.
- To analyse traffic and user behaviour on the website.

3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and store information about your visit to our website. Cookies help us understand user behaviour and enhance your experience by tailoring our website to your preferences. You can manage or disable cookies through your browser settings, but please note that disabling cookies may affect your ability to use certain features of the website.

4. Third-Party Services
We may use third-party services to help us operate the website or conduct our business. These third-party service providers may collect, store, or process your data on our behalf, but they are required to protect your personal information and use it only for the purposes specified by us.

5. Data Sharing and Disclosure
We do not sell or share your personal information with third parties for their marketing purposes. We may disclose your information only in the following circumstances:
- To comply with legal obligations or respond to lawful requests from public authorities.
- To protect the rights, property, or safety of Hein Viljoen and others.

6. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no data transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee the absolute security of your data.

7. Your Rights
You have the right to:
- Access, update, or delete the personal information we hold about you.
- Opt-out of receiving marketing communications from us.
- Request that we restrict the processing of your personal information in certain circumstances.
If you wish to exercise any of these rights, please contact us using the information provided below.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the updated policy on our website. Please review this policy periodically to stay informed of any updates.

9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
- Email: hein@heinviljoenphysiotherapy.co.za
- Phone: 082 656 3985